We offer a
To request a return send us an email or call us on 1800 100 7234 along with the issue faced. A return must be accompanied with a feedback on the product/ service to ensure we avoid any glitches in our future transactions.
A product shall be accepted back under the following cases –
You must take good care of the product being returned. The product must be in a sellable condition.
Defective pieces are checked at our end before we ship out a new product.
Please note that this not the same as our 100 % NO-RISK MONEY BACK GUARANTEE.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-15 days.
In the unlikely event that you need to return a product to us for any reason, you can send the product to the address below:
VRIM InSol Pvt. Ltd., Prime Creation, On Canal Road Opp. Zalak Police Choki, Petlad Road, Nadiad 387 002.